Phuket Thailand's best scuba diving (+66) 0806 961 461
FAQ – Diving With Aussie Divers

FAQ – Diving With Aussie Divers

What makes Aussie Divers, Phuket’s most popular & trusted dive shop? The answers are below.

Welcome to the Aussie Divers Phuket FAQ for Diving page. If you have any further questions please do not hesitate in contacting us.

Q: How much does a diving course cost?

A: Please refer to the individual course listings. Here are a few common courses and activities. PADI Discover Scuba Diving, PADI Open Water course, PADI Advanced Open Water course, Day Trips.

Q:What do I need to take on the boat with me?

A:Sunblock, towel, swimwear, in low season it’s a good idea to bring rain wear and a warm jacket. Most things are included in our trip price. Soft drinks and beers are the only items you need to pay for. There is a limited supply and selection on the dive boats so please feel free to bring your own and store it in the icebox onboard.

Q: Do Aussie Divers Phuket provide photos and videos of my dive?

If you would like a photographic memory of your diving experience in Phuket there will be additional cost of THB 1,000 per day. Please reach a clear understanding with your instructor/guide regarding your expectations and check your photos before you leave. This is a private arrangement between you and your guide/instructor. Although Aussie Divers Phuket can’t take personal responsibility for any problems you encounter with your photos we will endeavour to reach a satisfactory conclusion in the unlikely event that you’re dissatisfied with the service provided.

Please note that this does not apply to the PADI Discover Scuba Diving and some PADI courses. It is a serious breach of PADI Safety Regulations for your instructor to take photos or video during a PADI Discover Scuba Diving. PADI prohibits that taking of photos and video during the PADI Discover Scuba Diving and during any PADI activity that the instructor feels it is unsafe to do so. Your safety will always take priority over the taking of photos

Q: Do you offer airport pickups?

A: Unfortunately we do not have a personal airport/hotel transfer service. We can however assist you in transfer arrangements if you request.

Q: Will Aussie Divers arrange transfers for our diving course day trip or liveaboard?

A: Aussie Divers Phuket arrange free transfers from the following areas of Phuket; Patong, Karon, Kata, Kamala, Kalim, Chalong. There are surcharges for other areas. Please contact us for pricing. Most liveaboard companies will do transfers from most areas of the island.

Q: What are the scuba diving boats like in Phuket?

A: Typically the scuba diving boats in Phuket have the capacity to hold between 30 – 50 divers. This is due to the long distances required to get to the popular dive sites. The boats are not always filled top capacity and when they are Aussie Divers Phuket professional staff will do their best to avoid other divers in the area and give you a private feel to your dive. Please note that we cannot control the number of actual divers on each boat and your dive boat may contain divers from other dive centres. This is a common practice in Phuket and that each person would still be receive individual service to the high standard possible.

Aussie Divers now has Phuket’s best scuba diving speed boat. Holding just 18 divers it is the smallest and fastest regular dive boat in Phuket. Please look at this link for more information.

Aussie Divers Seedboat Luxury Phuket

Aussie Divers Seedboat Luxury Phuket

Q: Will I be able to go onto an island on a day trip boat?

A: No the boats do not moor on any of the islands and you will not be able to explore the islands on the day. Non divers will also be restricted to activities on and around the boat and will not be permitted to explore on land.

Q: What will be the group size for my scuba diving or course?

A: Aussie Divers Phuket make every endeavour to keep groups and class sizes small. Our group sizing should never be any more that four divers to one instructor/guide.

Q: What sort of food will be on the boat?

A: Food is a mixture of Thai and Western (more Thai). The boats can cater for vegetarian, vegan, Halal and celiacs. Please let us know if you have any dietary requirements and we will do our best to provide you with meals to your liking.

Q: How do I pay Aussie Divers?

A: We accept cash, international bank transfer and Paypay (4% surcharge applies). We have credit card facilities at out Nanai Road shop. We cannot accept credit card on the boat.

Q: Does Aussie Divers arrange accommodation?

A: Aussie Divers Phuket now has accommodation situated at our training centre in Chalong. They are private rooms with air conditioning, private en-suite and free WIFI. Rooms are THB 500 per night or THB 7,000 per month.

If you wish to stay in Patong we are attached to a hotel named Bauman Ville Patong. This two star hotel do offer rates between THB 500 in low season and THB 1,100 in high season (November to April).

We are happy to advise you on some hotels however Phuket has in excess of a 2000 hotels/resorts and we believe that the website agoda.com has great rates and allows you to choose a hotel that best suits your needs and requirements.

We recommend that you seek accommodation in those areas that provide free hotels transfers which include Patong, Karon, Kata, Kalim, Kamala and Chalong.

Q: Can I cancel a diving booking if I’m not ready to dive and how much notice do I need to give and do I get a refund?

A: A full refund will be given for all day trip and courses canceled prior to 6:00pm the night before the trip. Any cancelations after 6:00pm will incur boat fees and instructor/divemaster fees.

Most liveaboards have various levels of cancelation fees regarding times and amount refundable. If you you have concerns in relation to this please let us know prior or at the time of booking.

Q: Do I get a refund if I don’t complete a course?

A: If you cannot complete a course after it’s commencement we will refund any remaining days as long as we are notified prior to 6:00pm. We cannot refund any remaining days of a commenced liveaboard adventure.

Q: Does Aussie Divers provide accident insurance?

A: Yes Aussie Divers Phuket has Accident and Public Liability insurance and is also covered by the Tourism Authority of Thailand insurance as well. However we do recommended that divers do have their own travel and accident insurance covering scuba diving. This will speed up any process payments and treatment in the unlikely event that an accident does occur. Thailand is a country that will not commence treatment until insurance covers has been authorised.

A Diving Community In Phuket

Here at Aussie Divers Phuket we don't just consider ourselves a PADI dive shop, we think of it as more, a big diving family of like minded individuals coming together to enjoy the marine environment through diving in Phuket & Thailand. We are always happy to chat with new divers or old, so please drop by anytime to see what is going on and if you have dived with us or want to dive with us than feel free to like us on Facebook, follow us on Twitter, read our community Dive Blog and generally stay in touch & stay informed.

Free Pool Try Scuba Diver Aussie Divers Phuket Helpful Diving Info

Do I Need to Know How To Swim to Scuba Dive?

This is a question that I often get asked, and really it is not as simple as YES or NO. Here is some explanations and reasons why. If you want to become a certified scuba diver by doing the PADI Open Water Diver Course, the answer is yes. In the PADI Open Water Diver Course it is specified that you have to be able to swim continuously for 200 metres. This can be with any stroke however it does need to be continuous without stopping. There is alternate option and that is you do a 300 metre mask, fin and snorkel swim. Some do find this easier to the 200 swim. You also have to be able to tread water or float for at least 10 minut [...]

Read The Story
Manta Ray Aussie Divers Phuket Everything Else

I want to be one of those guys…

I want to be one of those guys, is the story about the video that inspired two snorklers to become scuba divers. Jasmine and Andre embarked on a much-anticipated getaway to the Maldives, eager to escape the European winter for sunnier climes. Arriving at their opulent resort, they indulged in days of poolside relaxation, soaking up the tropical warmth to achieve the perfect tan. Feeling refreshed, they decided to explore the resort's activities and were recommended a snorkeling expedition to witness the majestic manta rays that frequented the area. With little knowledge of these creatures, Jasmine and Andre were thrilled at t [...]

Read The Story
Aussie Divers Phuket PADI Eco Dive Centre Everything Else

Aussie Divers Phuket Recognized for Excellence PADI Eco Center

Aussie Divers Phuket has been honored with the prestigious title of PADI Eco Center in recognition of their steadfast commitment to conservation and sustainable practices within the diving industry. Through initiatives like Adopt the Blue, they actively promote marine biodiversity and community resilience, tackling global ocean challenges through citizen science, policy advocacy, and education. In collaboration with PADI's partner, The Reef-World Foundation's Green Fins Initiative, Aussie Divers Phuket sets a high standard for environmental best practices. They have implemented significant measures to educate their staff and minimi [...]

Read The Story